FAQ

Welcome to Von Mitch! Here’s everything you might want to know.

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1. Where do you ship?

We ship worldwide! Wherever you are, Von Mitch can reach you.
Please note: International orders may have additional shipping fees at checkout and may take longer to arrive.

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2. How long does shipping take?

Shipping usually takes 7–14 business days after your order is processed.
International orders may experience longer shipping times depending on the destination and customs.

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3. How can I track my order?

Once your order ships, we’ll email you a tracking link.
You can also track your order anytime through your account page.

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4. What is your return policy?

All sales are final.
We do not accept returns, so please double-check your order before checking out!

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5. Can I exchange an item?

At this time, we do not offer exchanges.
Please review sizing and product details carefully before purchasing.

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6. Do you offer limited drops?

Yes — many Von Mitch collections are limited releases.
Once they sell out, they might not come back! Follow us for updates.

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7. How do I contact support?

Use the Contact Us form on the site, and we’ll get back to you as soon as possible!

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8. Where can I find updates on new drops and music?

Follow Von Mitch on Instagram, Snapchat, and sign up for the newsletter to stay in the loop!